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Document Center FAQs

General Information


We thank all 78 of you who took the time to let us know about your likes and dislikes and to share your suggestions for improvement to the Document Center with us.

We took those recommentdations to heart and made some changes to the forms and links.

Here are the things we heard: 

  1. More people sent away for their copies this year than before. (We checked- over 15,000 jobs were sent to Twin Rivers for processing. We think that’s great!)
  2. Most of you said the new Document Center met or exceeded your expectations
  3. All but 6 respondents said their experience using the online forms was good. 
  4. Suggestions for improvement
    1. Create multiple upload options on the request form
      1. Done! Thank you for making the suggestion, that was an easy fix. You can now upload up to 4 PDFs and one web link for each form.
    2. Reduce the number of clicks to get to the form you want to use.
      1. Done, too! The intro page was removed and now when you click on the Document Center Link on the For Staff tab of the website, you’ll see the forms immediately! 
    3. It’s hard to find time to scan all the material I use in my classroom. 
      1. We’ll continue to make online videos, personalized training, and information available to you so that part is easier. 

We hope you’ll find these changes and updates useful. 

Thank you, again, for your feedback. 

Please note the abbreviated delivery schedule for Summer 2017. Regular deliveries to buildings resume August 1, 2017. Schedule updates are available on the left-sidebar of the Document Center webpage. 



No, to protect us, Gabbart, and Twin Rivers from cyber attack, reCaptcha is a necessary evil for our online forms. If you’d like to read more, have a look at these articles: 




Yes--as often as possible!  This is the most cost-efficient and time-saving option for making copies available in the district.  Building administrators will share additional information--but any request for ten or more copies is perfect for the Document Center.


Go to the district website at and select the "For Staff" tab.  From this tab, drop down to "Document Center Print Request Forms" and locate your school/site. The print request form will appear.   Fill in the appropriate information, attach the file to be copied or printed... and submit. That's it!

Yes. Your account code is linked to your department. It is a different number from your “copy code” used on copy machines in your building. 

No, hard copy requests may NOT be submitted.  All sites have in-house machines with the ability to scan hard copy documents and convert them to a digital format. Files may be emailed to the owner of the file--or saved on a memory stick.   Need help with this?  Technology staff and secretaries will provide assistance...and memory sticks will be available to all certified staff upon request.

Print requests made by 1:30 p.m. each day will be returned by 9:30 a.m. the following morning. 

Yes, however, colored paper is more expensive than white paper and cost should be considered when making print requests. When a color is unavailable, white will be the default. Staff may also place notes for the Document Center in the Comments area for additional instructions.


Yes.  Staff may email the Document Center directly (communication only--no print requests) at .


No. When a print request is made, an email is sent to the building administrator or site supervisor.  The request is not held for approval however administrators may wish to discuss the type or quantity of requests being made.  The Document Center is designed to print and make copies for items necessary for classroom instruction--and for school business only.

The person making the print request assumes responsibility for adhering to copyright laws. Questions regarding copyright may be forwarded to the building librarian/media specialist for guidance.

Print requests are sent to different addresses (one for each district)...and there are two machines, one to handle each district's requests.  As a BIG bonus, if one machine goes down, the second machine will assume printing for both districts.  (Special thanks to Technology and Twin Rivers for the behind-the-scenes magic that will allow this to happen!)


Yes, if you provide the paper or card stock with the request.  Paper/cardstock will be picked up by Twin Rivers staff when they drop off the day's delivery and the finished project will be returned the following day.  We will not stock special papers at this time.

Color copies are permitted on a limited basis when color is essential to the lesson.  Color copy requests at attendance sites are the most expensive--followed by requests to the Center. Building administrators will monitor copy costs and may provide additional guidance.